Privacy Policy

General Policy

Broadband-notspot is committed to protecting and respecting your privacy and to using technology to enhance your online security. The information that you provide us with, or that is gathered automatically helps us to monitor our service and provide you with the services that you have subscribed to. We will not release to any third party any personally identifying information obtained by us, without your prior consent. We will only use the information that we collect about you lawfully and in accordance with the Data Protection Act 1998 (the “Act”).


We may send e-mails to users who have registered with us, and we use this and other information you provide for demographic purposes. We do not give our user list out to other parties and we only e-mail registered users. We do not approve of unsolicited e-mail and do not believe e-mailing users against their wishes is respectable. To that end we keep all e-mails to a minimum, unless a regular update is specifically and explicitly requested by the user. You can remove yourself from all our lists automatically by following instructions. We request that any information you provide us is kept up-to-date so that if you fill in any of our surveys, we may contact you to gather more information.

IP Addresses

Broadband-notspot collects the IP addresses of users to ensure that the service provided is not abused. We do not ordinarily publish IP addresses of posters but reserve the right to do so in circumstances where we feel it is in the public interest to counter abuse.


The personal information which we hold will be held securely in accordance with our internal security policy and the law. While we strive to keep the information that you supply directly or indirectly secure please be aware that the Internet is not a fully secure medium.

Usage of Information

We may co-operate with any local or national government or law enforcement authorities at their request and provide any information we hold. We also reserve the right to provide such information to third parties on receipt of appropriate documentation of their intention to issue legal proceedings against a user.


You may unsubscribe from any mailings on the appropriate parts of the site. If you are having difficulty, email

We will use your phone number and postcode to identify your location which may require us interrogate third party databases, however we will only use the information necessary to do so. This information will solely be used for the purpose of tracking areas where broadband problems exist. It will not be used for marketing purposes.

Links to other websites

This website may contain links to other websites. However, Broadband-notspot does not share your personal information with those websites and is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies. Accordingly, this privacy statement and policy apply only to this website and not to linked websites.

Governing Law

Any dispute over privacy is subject to this Privacy Statement and the laws of England and Wales.

Policy Changes

By using our site you agree to accept this privacy policy and are aware that our policy may change with time. Any changes to this policy will appear on this web page. If you have any questions, please e-mail

NetConnex Ltd. (Company no: 3416805); Registered offices: 5 Fleet Place, London EC4M 7RD
Please do not send marketing material to this address--Any such material will be discarded or returned to the sender at their cost.

A project to map out broadband britain blackspots.

You can contact us via

© Copyright 2000-2010. All rights reserved. Unauthorised reproduction prohibited